Training staff plays an important part in successful businesses in current’s cutthroat market. While a fresh ERP solution is being implemented, training must not just offer staff with the know how of how to utilize the system, nevertheless how it functions. To the minimum, senior staff should comprehend how the ERP system is executed, comprising the system settings which influence how transactions are carried out. This is specifically significant in step 4 below – w/o that understanding, you would always need to contact the ERP vendor whenever you want a change to your business procedures. Even in case you buy the finest probable solution, w/o full and complete training its failure is still possible. Lack of adequate implementation training could gravely affect the effectiveness of an ERP system.
There are some good ERP companies in Dubai that knows their stuff though. The majority of them are Microsoft Partner in UAE.
Your training plans are required to comprise the following 4 significant components so as to maximize the success of the implementation:
Give stress over business workflows – give training to the implementation team leads
ERP is run within and for the business. The foremost step in implementing an enterprise resource planning software is the knowing of your business & its procedures. The implementer must have great vision into your processes, nevertheless sadly can’t carry out this in isolation. Without this profound insight into your business process flow, the implementation can’t be successful & it could just break the company.
You have contacted ERP vendors, and made a choice, based over particular needs you have recognized. In an ideal globe, the implementer will be capable to take those needs & put together your new system to execute precisely as you imagine it will. The globe isn’t perfect, no doubt; hence the foremost job of the implementer must be to watchfully scrutinize those needs to ensure that what is comprehended by those needs is understand precisely the same way by everybody comprised in the implementation. To carry out this, the implementer requires the help of minimum one executive of every department, and the foremost training job is to teach those executives how to evaluate every procedure in their department speaking with the individuals that manage them, and be capable to explain those procedures and needs in manners which leave no space for understanding.
Narrate the old & new procedures
All ERP solutions have many things in common; nevertheless they each have their own specific manners of carrying out things, and this causes change. A general motivator for implementing an ERP system is to get rid of numerous old manual, time taking & error prone manners of carrying out things. You wouldn’t implement a new ERP system & imagine to still carry out your jobs over spreadsheet, for instances.
Change for some might be refreshing as well as inspiring, whilst intimidating for others. Relating fresh procedures to the old manner of carrying out things must be recognized in order that the training interests the terrified ones, engaging and inspiring them to accept new & be more creative.
Create learning a skill
Firms use a lot of individuals belonging to various age groups, education, and grasping capabilities and the quick learning abilities. This demands building & imparting variable methodologies as well as training methods & materials, to go with different manners of learning. The training must cater the different individuals concerned with it; concentrating over delivering not just the work flows nevertheless also the exemptions in the work flow, important things and less important things, the functional fundamentals & beyond & moreover the classification. For example, the training must just now display how to make a sales order nevertheless also what takes place while you place an order & the inventories are out of stock. In case your employees comprehend why something is carried out a specific, & what the downstream outcomes are, they are more susceptible to provide their buy-in to the training, & carry out their work the manner you wish them to.
Get ready for the mentor
In case the trainer has the capability to transfer skills & ideas in a lucrative manner whilst keeping up the interest of the employees, the outcome is half attained. The trainers must be your super users or the main personnel in every section. Employees would learn faster from somebody they are used to functioning with, somebody that comprehends them and their restrictions and capabilities.